Terms Of Service
Last updated: 2025-06-10
Welcome to Hongkong Shengda Limited ("we," "us," or "our"), a provider of fine jewelry including Rings, Earrings, Bracelets, Necklaces, Anklets, Belly Chains, Belly Bars, and Ear Cuffs. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our platform.
1. Acceptance of Terms
These Terms constitute a legal agreement between you and Hongkong Shengda Limited. We reserve the right to modify these Terms at any time. Updated versions will be posted on our website, and continued use after changes constitute your acceptance.
2. Product Orders
2.1 Placing Orders
- Orders are subject to our acceptance. We may reject orders for reasons including inventory availability, pricing errors, or fraudulent activity.
- You represent that you are at least 16 years old and have the legal capacity to enter into contracts.
2.2 Product Descriptions
While we strive for accuracy, product details (e.g., color, size) may vary slightly due to manufacturing or display differences. Images are for illustrative purposes only.
3. Payment and Pricing
3.1 Payment Methods
We accept payments via PayPal, credit/debit cards, and other third-party providers. All transactions are processed in EUR,GBP,USD,etc., and prices are subject to change.
3.2 Taxes and Fees
Shipping fees, taxes, and duties (where applicable) are your responsibility and will be displayed at checkout.
4. Refund and Return Policy
4.1 14-Day No-Risk Return
You may request a return for any reason within 14 days of receiving your order. To be eligible:
- Products must be in original condition with tags attached and unused.
- Return requests must be initiated through our customer service portal or via email to [email protected] .
4.2 Return Shipping Costs
You are responsible for all return shipping fees. We recommend using a tracked shipping method to ensure delivery.
4.3 Refund Processing Timeline
- Refunds will be processed within 14 business days of receiving and approving your return.
- For PayPal payments, processing may take up to 14 days; however, in regions where PayPal's legal requirements mandate a 30-day processing period, refunds will adhere to such regional regulations.
- Refunds will be issued to your original payment method.
4.4 Exceptions
Customized or engraved products are non-returnable unless defective. Damaged or incorrect items must be reported within 7 days of delivery for investigation.
5. Governing Law and Jurisdiction
These Terms are governed by the laws of Hong Kong, without regard to its conflict of laws principles. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Hong Kong.
6. Intellectual Property
All content on our website, including trademarks, designs, and product images, is the intellectual property of Hongkong Shengda Limited or our licensors. You may not use, reproduce, or distribute our content without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services, including but not limited to lost profits or data loss.
8. Account Responsibilities
If you create an account, you are responsible for maintaining its security. You must immediately notify us of any unauthorized access or use of your account.
9. Termination
We may terminate or suspend your access to our services at any time for violating these Terms or engaging in harmful activities.
10. Contact Us
For questions about these Terms or our services, contact us at:
- Email: [email protected]
- Phone: +852 66018641
- Address: UNIT 1507B, 15/F., EASTCORE, 398 KWUN TONG ROAD, KWUN TONG, HONG KONG
By using Hongkong Shengda Limited’s products and services, you acknowledge that you have read, understood, and agreed to these Terms. Thank you for choosing us as your jewelry partner.